FAQ2021-03-15T19:10:16+00:00

Frequently Asked Questions

How can I choose the right size for me?2021-03-15T17:17:21+00:00

We have prepared the size charts, which will help you to choose the right size for you.

Size chart for ladies

Esprit Profond - size chart ladies

Size chart for men

Esprit Profond - Size Chart men
What shall I do if the t-shirt doesn’t fit?2021-03-15T17:18:25+00:00

Returns

Esprit Profond will gladly accept the returns of unused products whose labels are intact, within 14 days of receipt of the package. To return your article(s):

  1. Contact info@espritprofond.com to receive a printable label for your parcel.
  2. Pack and return your order by your own carrier. You will be in charge of shipping the return parcel.
  3. Once your parcel is received, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a standard delay.

We do not accept returns of articles on sale.

Esprit Profond is not responsible for the costs of return. Shipping costs are not refundable.

Exchanges

Esprit Profond accepts the exchange of items not worn with intact labels, if the order is returned within 14 days of receiving the package.

To exchange your article(s):

  1. Contact info@espritprofond.com to receive a printable label for your parcel.
  2. Pack and return your order by your own carrier. You will be in charge of shipping the return parcel.
  3. Once your parcel is received, then your exchange will be proceeded.

We do not accept exchanges of articles on sale.

Esprit Profond is not responsible for the costs of exchange. Shipping costs are not refundable.

Orders outside the European Union

Unfortunately, we can not offer returns or exchanges for non-European orders for the moment.

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